Please remember – we're an exclusive invitation-only members club. If you aren't already a member or haven't been invited to join us by an existing member, then I'm afraid we won't be able to help you.
Club hours: Mon - Thurs, 10am - 6pm, Fridays 10am - 4pm
Replies outside of these times may take longer than usual.
OUR POSTAL ADDRESS:
POLEX TV
Suite 176, Avenida de Paris 33
Javea 03730
Alicante, Spain
If you need help or support with your Lobster mobile, give their friendly customer support team a call on 711 from your Lobster phone, or 1661 from any other phone. They're open Monday to Saturday, 9am to 6pm.
POLEX TV doesn't offer direct support to Lobster customers.