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Please remember – we're an exclusive invitation-only members club. If you aren't already a member or haven't been invited to join us by an existing member, then I'm afraid we won't be able to help you.
Club hours: Mon - Thurs, 10am - 6pm, Fridays 10am - 4pm
Summer hours (June - Sept): Mon - Fri, 10am - 2pm
Replies outside of these times may take longer than usual.
Email: info@polex.es
OUR POSTAL ADDRESS:
POLEX TV
Suite 176, Avenida de Paris 33
Javea 03730
Alicante, Spain
If you need help or support with your Lobster mobile, give their friendly customer support team a call on 711 from your Lobster phone, or 1661 from any other phone. They're open Monday to Saturday, 9am to 6pm.
We're not authorised to offer direct support to Lobster customers.