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Please remember – we're an exclusive invitation-only members club. If you aren't already a member or haven't been invited to join us by an existing member, then I'm afraid we won't be able to help you.

Club hours: Mon - Thurs, 10am - 6pm, Fridays 10am - 4pm
Summer hours (June - Sept): Mon - Fri, 10am - 2pm

Replies outside of these times may take longer than usual.

Email: info@polex.es

OUR POSTAL ADDRESS:

POLEX TV

Suite 176, Avenida de Paris 33

Javea 03730

Alicante, Spain

 

If you need help or support with your Lobster mobile, give their friendly customer support team a call on 711 from your Lobster phone, or 1661 from any other phone. They're open Monday to Saturday, 9am to 6pm.

POLEX TV doesn't offer direct support to Lobster customers.